Privacy Policy

SecureNep is a cybersecurity services company based in Pokhara, Nepal. We provide vulnerability assessments, penetration testing, website hardening, and security consulting to businesses across Nepal. You can reach us at hello@securenep.com or via WhatsApp at +977 974-4515613.

When you contact us through our website, we collect:

• Your name and email address
• Your message and service inquiry details
• Basic usage data such as pages visited and browser type

We use the information you provide to:

• Respond to your inquiries and provide requested services
• Send service updates and security reports related to your engagement
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

All data transmitted through our contact form is encrypted in transit via TLS. As a cybersecurity company, we take the protection of your data seriously and implement industry-standard security measures to prevent unauthorized access, disclosure, or misuse.

All security assessments, reports, and findings produced for clients are treated as strictly confidential. We do not disclose client information, vulnerability details, or assessment results to any third party without explicit written consent from the client.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Engagement-related data is retained for a minimum of one year unless otherwise agreed in writing.

Our website uses minimal cookies necessary for basic functionality. We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser settings without affecting your ability to use our site.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

You have the right to request access to, correction of, or deletion of any personal data we hold about you. To make such a request, contact us at hello@securenep.com.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, contact us at hello@securenep.com or via WhatsApp at +977 974-4515613.